Bruce Crowe Consulting

Client List

A selection of consulting clients, their major activities, and the consulting services provided to them follows:

Advance Bank; regional bank, mainly NSW; provided multiple management recruitment and executive assessment services and human resources strategic advice, plus development of several in-house evidence based selection devices for customer services staff, and strategic and tactical assistance in the mergers with Bank of South Australia and St George Bank.

Australian Broadcasting Commission (ABC); national broadcaster; provided expert evidence on survey instruments in the Australian Industrial Relations Commission.

Australian College of Applied Psychology; nationally accredited provider of vocational education; provided supervision of intern psychologists during their two year program to qualify for registration as a Psychologist in NSW.

Australian Development Corporation (ADC); national property, business development and investment group; secured a general manager through advertised recruitment and executive search.

Australian Stock Exchange (ASX); national stock exchange; provided multiple senior executive and general manager coaching services.

Battles; Sydney based IT recruitment agency; developed and implemented an in-house psychological testing procedure for screening candidates for clients’ jobs.

BHP Steel; international steel production, marketing and distribution; identified three new psychological test batteries for use in selection, promotion and development in Australian and International operations.

Bi-Centennial Authority; management of the 1988 bi-centennial activities in NSW; provided outplacement counselling and career transition coaching to the four general managers.

College of Psychological Practice; Sydney private provider of intern psychologist programs; supervised intern psychologists during their two year program to qualify for registration as a Psychologist in NSW.

Devine Erby Mazlin; national architects; provided outplacement counselling and coaching for senior professional staff.

DMR Consulting; international IT consulting firm; recruited professionals and managers.

General Accident Insurance; national general insurance provider; provided personnel management, continuity and succession planning, and management selection.
Hospitals Contribution Fund of Australia (HCF); mainly NSW health insurance; completed management recruitment assignments.

Housley Communications; Sydney IT communications consulting; completed multiple recruitment assignments.

Hyatt Hotels International; regional hotel management; provided workshop presentation on effective recruitment practices.

IBM Consulting; international management consultants; interpreted a staff survey of the NSW Police Force.

Industrial Program Service (IPS); national employee assistance program provider; behaviourally coached and counselled burnt out consultants.

ING Asia Pacific; global financial services, banking and insurance group; provided psychological assessments and career coaching for expatriate country and business managers and Hong Kong regional executives, and strategic executive development advice to Regional CEO.

James Hardie Industries Limited; international building products manufacture, marketing and distribution; provided management recruitment and psychological assessments.

JobSupport Inc; greater Sydney facilitation of disabled employment; provided telephone and face-to-face interview surveys of ex-employees, current employees and managers and consequent reports recommending changes to procedures and management, and developed an evidence based objective selection device for use with applicants.

John Howard, MP; then Federal Leader of the Opposition; recruited professional staff, one of whom became his Chief of Staff.

Laporte Industries; global chemicals manufacturer, importer, marketer and distributor; provided executive assessments and associated career and behavioural coaching.

Lumley General Insurance; national general insurance; provided management recruitment, and human resources strategic advice.

Macquarie Graduate School of Management; tertiary business education; delivered MBA courses on Organisational Behaviour and Analysis in Singapore and Hong Kong.

Macquarie University; provider of tertiary education; provided mediation services for university administration, and supervision and lecturing services to students of the Master of Organisational Psychology program.

Malcolm Fraser, MP; then Federal Minister for Defence; recruited senior staff.

Manufacturers Mutual Insurance Group; national workers compensation and general insurance; provided multiple executive and management assessments and associated feedback and behavioural coaching.

McDonalds Systems of Australia; now national family restaurants, then start-up; recruited first employee, later Managing Director.

Mercantile Mutual General Insurance; national general insurance provider; provided multiple recruitment, executive and management assessment services over 20 years, and developed competency based objective selection tools for account executives, branch managers and administrators for in-house use.

Mercantile Mutual Life Assurance; national financial services provider; provided coaching and on site assistance with court room appearances of several senior managers in relation to the Burns Philp Trustee inquiry.

National Roads and Motorists’ Association (NRMA); NSW road services and insurances; provided management recruitment.

New South Wales Department of Health; State government department; provided senior executive coaching services and associated staff interviews and organisational assessments to Head Office and Regional Offices.

New South Wales Treasury Corporation (TCORP); independent entity for managing NSW State financial investments; provided multiple behavioural coaching assignments with middle and senior managers.

North Mining Limited; national mining; provided management assessments.

NSW AFL; state wide development of Australian Rules football in schools and local communities; developed and implemented a team development workshop.

OPTUS; national telecommunications; provided executive assessments and associated feedback and behavioural coaching.

Permanent Trustee; Sydney based trustee company; secured a CEO through executive search and recruitment advertising.

Private Clients; from many walks of life, seeking career and life direction assistance; combinations of counselling and coaching to develop action plans they pursued.

Property Council of Australia (PCA); national association of building owners and operators; assessed senior management and professional candidates.

Public Broadcasting Association of NSW; public broadcasters of radio and television; provided organisational assessment, then developed and implemented team development exercises for employed staff and the Board of Directors.

QBE-Mercantile Mutual Insurance Company; merged general insurance businesses of two large national providers; assisted with merger implementation, and provided multiple executive and management assessments and human resources strategic and tactical advice.

QBE/MM Marine Insurance Company; national marine insurance; provided executive assessments and human resources tactical advice.

Retire Invest Pty Ltd; financial planners and advisors; provided psychological assessments of candidates for senior executive appointments, and associated feedbacks and behavioural coaching.

Sutherland Shire Council; local government; assessed candidates for key support and administrative roles servicing the Council.

Sydney Water Board; regional water authority; advised on composition of community groups for consultation and monitoring of water projects at Picton, Cronulla and Bondi.

Taubmans Paints; national industrial and domestic paint manufacture, marketing and distribution; provided multiple management and specialist recruitment assignments.

Telstra Payphone; national payphone division of Telstra; developed a competency based selection procedure for selecting commercially attuned staff.

The Salvation Army; south east Australia social and community services; provided the design, web based implementation, analysis, interpretation and reporting of a youth survey of over 1,000 teenagers from NSW and Queensland.

University of New South Wales (UNSW); higher education; provided mediation services for university administration and senior academics, and supervision and lecturing services for students of the Master of Organisational Psychology program.

Working Technology; Sydney computer networks service and support; developed an objective selection device for use with job applicants.

Young Barnsdall & Joye; chartered accountants; provided psychological assessment of prospective partners, and associated feedback and coaching.